Management

Carothers, Harlan, G. Bounds and M. Stahl (1990) "Managerial Leadership: User Value Determination and Strategic Organizational Systems", University of Tennessee

Deming, W. Edwards (1986) "Out of the Crisis", MIT Press (ISBN 0-911379-01-0)

Deming, W. Edwards (1975) "On Probability as a Basis for Action", The American Statistician, Vol. 29, No. 4.

Deming, W. Edwards (1981) "Japanese Methods for Productivity and Quality", George Washington University Press

Goldratt, Eliyuh M. (1984) "Its Not Luck", North River Press (ISBN 0-88427-115-3)

Neave, Henry R. "The Deming Dimension", SPC Press (ISBN 0-945320-08-6)

Sanders, Doug and Cheryl Hild (2000), "A Discussion of Strategies for Six Sigma Implementation", Quality Progress, Volume 12, No. 3

Swartz, James B. (1994) "The Hunters and the Hunted: A Non-linear Solution for Reengineering the Workplace", Productivity Press (ISBN 1-56327-157-5, 1-56327-043-9)

Wheeler, Donald (1993) "Understanding Variation: The Key to Managing Chaos", SPC Press (ISBN 0-945320-35-3)